Every week, we provide you, our home cooks, with fresh ingredients and recipes to enjoy delicious meals at home. We, too, serve these same Eatlight Food meals to our families. Ensuring that our customers are receiving high quality, fresh ingredients that are safe to eat is and always will be our highest priority. We have a comprehensive food safety plan in place which is designed to ensure that food safety controls are effectively applied at every step of our supply chain, from the farm to your doorstep.
Supplier Compliance
Food safety starts at the source. All of our suppliers undergo a comprehensive food safety assessment prior to working with us to ensure that they meet our food safety requirements, and vendors are also subject to regular food safety assessments by our food safety experts and third-party auditors.
FDA-Regulated Facilities
Our fulfillment centers are regulated by the FDA as well as applicable state and local government agencies. We have a rigorous food safety program at each of our fulfillment centers across the country to ensure the safety and quality of our ingredients.
Employee Training and Education
Every Eatlight Food employee who handles food in any manner undergoes our comprehensive food safety training program, in compliance with the Food and Drug Administration’s (FDA) Good Manufacturing Practice (GMP) requirements.
Temperature-Controlled Transit
We carefully pack our boxes with insulated thermal liners and refrigerants to maintain appropriate temperatures during transit and delivery, and our team of packaging and food safety experts regularly assesses the efficacy of our packaging, which we modify as needed. For example, we alter the size or quantity of refrigerants, or use thermal liners with varying levels of insulation, based on the season, weather conditions, box contents, and delivery destination to ensure all of our ingredients arrive at the appropriate temperatures, according to the USDA’s guidance on safe temperature zones.
Point of Delivery
We advise our customers to place all perishable ingredients items in the refrigerator immediately upon delivery. You may need to plan in advance to ensure that your ingredients are properly stored right away prior to consumption, depending on the season and temperature in your geographic area at the time of delivery. If anything in your box is missing or if you are unsatisfied with the quality of one of your ingredients, we’ll make it right with our Freshness Guarantee program.
Safe Food Handling
Once you receive your Eatlight Food box, it’s critical that you practice the safe storage and handling of ingredients to maintain freshness and quality, and avoid any risk of food-borne illness.
Food storage
To ensure optimal freshness, we advise that you unpack your ingredients and store temperature-sensitive ingredients in your refrigerator as soon as possible once they arrive, following USDA instructions for food safety.